FAQ
General
You will receive an email with instructions on how to access your digital key.
You can access your code on the My Account page on our website.
You will have to verify your email first if you are a new customer.
Your order may be marked ON HOLD while we conduct our extensive security checks. If you have any questions, please contact our support team and we will be happy to help you.
We do our best to protect our customers as we take security very seriously. Hence in order to provide the best possible service we need to make sure that certain security protocols are followed.
We use secure payments by PayPal at ProductKey Pro.
We also offer an option to pay using cryptocurrency which is totally anonymous and secure.
We do our best to protect our customers as we take security very seriously. Hence in order to provide the best possible service we need to make sure that certain security protocols are followed.
We require that each customer use their personal PayPal account to make a purchase. If your PayPal information does not match your checkout information, your order may be placed ON HOLD while we manually check your order.
We do our best to protect our customers as we take security very seriously. Hence in order to provide the best possible service we need to make sure that certain security protocols are followed.
6 PM – 2 AM EST, Monday – Sunday
Windows 10 Pro Activation
Send a screenshot of the error message and we will send a replacement key for free.
Send a screenshot of the error message and we will send a replacement key for free.
Key is for Windows 10 Pro only.
Key is for Window 10 Pro only. It is not compatible with Win 10 Pro N.
Send a screenshot of the error message and we will send a replacement key for free.
Send a screenshot of the error message and we will send a replacement key for free.
Please wait 12 to 24 hours before activating the key in the Settings. This error is due to an ongoing Microsoft update issue. If you are unable to activate Windows after 24 hours, please send us a screenshot of the error so we can help to resolve it.
Please make sure you have a stable internet connection while performing clean installation.
No. We recommend a fresh installation of Windows 10 Professional.